What we collect
We may collect the following information:
Contact information including email address
Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file placed on your computer’s hard drive. This file is sent back to the site with every access, and is used to associate your web browser with securely stored session information about your use of the site, by means of a session identifier. No other data is stored in the cookie.The session data linked to the cookie is used to identify you when you have logged into the site, and to provide notification messages at various times during your browsing session.This cookie expires when you close your web browser and is not used to track individuals over multiple sessions. You can choose to configure their browser to reject the cookie sent by the Clients service, but may experience reduced site functionality as a result.Links to other websitesOur website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us.If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.